We hope you have the best experience shopping with us today! Please read and understand our conditions before purchasing your brand new items.
Ellis and Friends Ltd
The name which appears on your bank statement after a purchase will be 'Ellis and Friends Ltd'.
Using our website
To shop online with us, you will need to provide some personal details about yourself that is true and current. Please email us at firstname.lastname@example.org if you need us to update your information.
Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. To contact Shopify visit https://www.shopify.co.nz/contact
To use all our shopping features such as offers, discounts and promotions, you agree all information provided to us in the account registration process is true and correct. We have the right to suspend or cancel your account and refuse use of our website if the information you provide us is untrue.
You are responsible for the confidentiality of your account access. This includes but is not limited to areas such as your account details, passwords, log in access on your account from others not including yourself and computer. You accept responsibility for the actions which occur under the use of your account and password.
All prices on our website are stated in New Zealand Dollars (NZD).
If you require any help or have any queries about any of our products and the conversion to other currencies, email us at email@example.com.
Your Payment Security
Your personal online security is important to us. We work to protect the security of all your personal information, including your credit card information. All our payment systems are 100% secure and safe. DPS (Direct Payment Solutions) is one of New Zealand's leading payment security system so you can assure you are protected.
Our website uses SSL (Secure Sockets Layer) to store and safely transmit your personal and credit card information through our system. All orders are processed through a secure checkout system interfaced with DPS that encodes sensitive information like your credit card number when it passes through the internet.
You can be assured the information you provide us is strictly confidential. We do not share, rent or sell any of your personal information. If for any instance your information is to be used, we will always ask for your consent.
This website is owned by Ellis and Friends Ltd. Content such as text, certain graphics and images is property of Ellis and Friends and is protected by New Zealand and International copyright laws. All trademarks, brands and names appearing on this Site are the property of their respective owners.
Ellis and Friends is a registered trademark in New Zealand. Our logo may not be used alongside other products or services which may create confusion among customers or discredits the brand.
We will always try and be as most accurate as possible when describing each product on our website. However, sometimes there are slips and it may just not be 100% completely error free. If you find your product is not exactly to how it is described, it is your responsibility to contact us. Please see our returns policy for more information.
The displayed prices on products on our website are reflected through suggestions by the manufacturer or supplier or is estimated through standard practice. Although this should not happen, there may be incidents of inaccurate pricing. If an item has been inaccurately priced, please find an email from us with details about your item and order. We will help you with instructions to rectify or cancel your order.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Cookies are commonly used among all websites. Cookies were designed to be a reliable mechanism for websites to store previous information such as log in details and items in your shopping cart.
If you have any questions about the Terms of Service, email us at firstname.lastname@example.org.