Your order is delivered via complimentary overnight delivery for all major cities in New Zealand.
Orders placed after 3pm are sent the next business day. You will receive an email with shipping confirmation and tracking details once it is on it's way. 99% of the time our packages arrive overnight as stated. In the odd case it doesn't, please allow 1-2 extra working days before your enquiry.
We try our hardest to get all of our orders out on the same day when we are on sale. Please allow an extra day for the arrival of your package if it has not arrived.
Same day delivery (Auckland)
We are able to work with 1 - 3 hour couriers around the CBD at an extra cost of $15.
Please e-mail us at firstname.lastname@example.org if you require a same day service.
Your order is delivered with overnight delivery via DHL for all major suburbs including Sydney, Melbourne and Brisbane. If you are located out of these areas, please allow 1-2 extra working days for delivery.
Delivery costs are just $10NZ and you will be sent your tracking number via e-mail once it is on it's way.
Rest of the world
We also deliver to anywhere in the world with DHL for a flat rate of $30NZ. You will be asked to enter your location at check out. Please allow 3-5 working days for delivery.
There is nothing better than being able to try your garments at the comfort of your own home and we make it a priority that you are happy with your purchase. We provide a 7 day returns policy from the date of your order dispatch.
All items including full priced, pre order & sale can be returned for an exchange or credit note, which is valid up to 6 months.
Items purchased on promotion are final.
Items must be in their original condition with tags.
For the health and safety of our customers, earrings cannot be returned.
It is important that your return is sent via a tracking method as we are not responsible for any lost packages.
If your item arrives and appears to be damaged upon delivery, you must let us know immediately. Any damaged items past 14 days will not be accepted.
Please allow 1-2 working days for your return to be processed. We reserve the right to refuse returns if signs of wear are visible.
Please email us at email@example.com to query your order prior your return.