Your order is delivered via complimentary overnight delivery for all major cities in New Zealand.
Orders placed after 3pm are sent the next business day. You will receive an email with shipping confirmation and tracking details once it is on it's way. 99% of the time our packages arrive overnight as stated. In the odd case it doesn't, please allow 1-2 extra working days before your enquiry.
We try our hardest to get all of our orders out on the same day when we are on sale. Please allow an extra day for the arrival of your package if it has not arrived.
Same day delivery (Auckland)
We are able to work with 1 - 3 hour couriers around the CBD at an extra cost of $15.
Please e-mail us at firstname.lastname@example.org if you require a same day service.
Your order is delivered with overnight delivery via DHL for all major suburbs including Sydney, Melbourne and Brisbane. If you are located out of these areas, please allow 1-2 extra working days for delivery.
Delivery costs are $25NZ and you will be sent your tracking number via e-mail once it is on it's way.
Rest of the world
We also deliver to anywhere in the world with DHL for a flat rate of $40NZ. You will be asked to enter your location at check out. Please allow 3-5 working days for delivery.
There is nothing better than being able to try your garments at the comfort of your own home and we make it a priority that you are happy with your purchase. We provide a 7 day returns policy from receipt date.
Full priced items can be returned for a refund, exchange or credit note valid up to 6 months.
Pre order, made to order and sale items are only able to be returned for an exchange or credit note to the same value.
Items purchased on promotion, code or with a credit note are final.
For cleanly reasons, earrings cannot be returned.
Items must be in their original condition with tags.
If your item arrives and appears to be damaged upon delivery please let us know immediately.
Please allow 2-3 business days for your return to be processed. You will be notified via email once your refund has been made. We reserve the right to refuse returns if signs of wear are visible.
Please email us at email@example.com to query your order prior your return.